Headquarters address
One Edwards Way
Irvine, CA 92614
United States
Regional intake desks route hospital, ASC, and home-care requests by geography.
Role-based inquiry routing
Contact Edwards Lifesciences with the evidence needed to route your request
Do not include patient identifiers or protected health information. Provide model, serial-number range, software revision, geography, and operational impact instead.
Phone & email
Clinical specialist line: +1 (949) 250-2500
Service triage: available via form routing
Email: [email protected]
Average connect target under Premium contracts: < 60 seconds.
Working hours
Standard: Mon–Fri 08:00–17:00 local
Premium: 24×7 clinical & biomed triage
Urban on-site target: 4 hours where contracted
Regulatory document requests: controlled-document recipients only.
Structured intake
Send a monitoring inquiry
Requests are reviewed against the selected inquiry path. Response time depends on geography, product, service entitlement, and completeness of technical records.
- FDA 510(k) / PMA identifier when known
- UDI-DI / software revision
- Care setting and bed count
- HL7 / FHIR / EMR interface notes